Priority Dispatch System okayed
From Staff Reports
The Marble Falls Police Communications Center announced the implementation of the new Medical Priority Dispatch System on Thursday, Aug. 28.
The new system will be in place for units serving Marble Falls, Granite Shoals, Horseshoe Bay and Cottonwood Shores.
The new system enables dispatchers to accurately assess each situation and send the best response possible while safeguarding valuable and limited emergency services resources and increasing safety for both citizens and responders.
One key benefit of the system is that dispatch will now provide a constant stream of crucial and updated information to field responders en route to a call. This information will better prepare responders to give precise assistance when they arrive at the scene.
Dispatchers using the new protocol will follow nationally-recognized standards, prioritize calls for fast response and provide medical information to callers for those crucial minutes before an EMS team can arrive.
For the full story, see Tuesday's Highlander.